How It Works
Contemplating counselling takes courage and asking someone for support can be scary and unknown, particularly at a time when you might be feeling fragile. We believe in the benefits to be gained through our own experiences of being in the client’s chair, and also through seeing the improvements in well-being, confidence and awareness in the people we have had the privilege of counselling. It might sound clichéd, but we believe that each of us is the best source of solutions to our problems, and rather than handing over advice, we will support you in finding your own insight and answers.
It is important that you find a therapist who you feel comfortable with and feel a connection with. We have a wide range of counselling experience, and an assortment of working styles, availability and fees.
Steps to accessing counselling
Your first session is a good opportunity for you to ask questions, and to discuss what brings you to therapy, any goals you may have, and how you and the therapist might work together.
If you are happy to work with us, then we have weekly sessions lasting 50 minutes, usually at the same time every week. We offer both short-term and long-term counselling, but we will always be guided by what you feel is right for you.
We are all qualified counsellors and/or psychotherapists, and are Registered members of the British Association of Counselling and Psychotherapy (BACP), or other professional body. We are fully insured, and attend regular supervision, on-going training and continuing professional development to ensure that our service is of the highest professional and ethical standards. We aim to work in a way that is as eco-friendly and sustainable as possible. We value accessibility and inclusivity, so please let us know any requirements for accessible therapy rooms (e.g. step-free access) and we will do our best to accommodate these.
We take your confidentiality, privacy and safety very seriously. We each collect, process and store your personal information and client records in line with the General Data Protection Regulation (GDPR) 2018. We are also bound by our professional body’s (BACP) guidelines on protecting client confidentiality and privacy. Each therapist will explain to you what data they collect and why, how and for how long they store it, situations when others might need access to it (e.g. when you or others are at risk of harm), and your rights regarding gaining access to your data. For more information on the GDPR standards we follow, visit: ico.org.uk/for-organisations/guide-to-data-protection/
**We do not offer emergency support, so if you need immediate help please contact one of the following services.**
A&E Psychiatric Liaison Team
- Support for anyone in a mental health crisis 24/7.
- Helpline: 01273 696955 ext 4248
Brighton & Hove Samaritans
- Emergency support service for anyone in emotional distress, struggling to cope, or at risk of suicide. Open 24 hours every day, drop in 10am-10pm every day (near Hove station).
- Phone: 116 123 (free from any phone)
- Phone: 01273 772 277
- Email: email@example.com
Brighton & Hove LGBT Switchboard
- The helpline is a supportive, non-judgemental and confidential space for LGBT people as well as for their family, friends and supporters.
- Brighton phone: 01273 204050 (7-9pm Wednesdays and Thursdays)
- London phone: 0300 330 0630 (10am-10pm every day)
- Email: firstname.lastname@example.org
Sussex Mental Healthline